{"id":3284,"date":"2015-12-01T17:04:35","date_gmt":"2015-12-01T16:04:35","guid":{"rendered":"https:\/\/www.lestanzedisantacroce.com\/faq-2\/"},"modified":"2023-01-15T18:46:38","modified_gmt":"2023-01-15T17:46:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.lestanzedisantacroce.com\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: #f4f8fa;background-position: left top;background-repeat: no-repeat;padding-top:95px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><p style=\"letter-spacing: 4px; font-size: 13px; text-align: center; margin-bottom: 0px;\">CONTATTACI PER MAGGIORI INFORMAZIONI<\/p>\n<h1 style=\"text-align: center;\">FAQ<\/h1>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator\" style=\"margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:40px;width:100%;max-width:50px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#cbaa5c;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-3284-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordion-3284-1 .panel-title a .fa-fusion-box:before{ font-size: 16px; width: 16px;}.fusion-accordian  #accordion-3284-1 .panel-title a{font-size:18px;}.fusion-accordian  #accordion-3284-1 .fa-fusion-box { background-color: #333333;border-color: #333333;}.fusion-accordian  #accordion-3284-1 .panel-title a:hover, #accordion-3284-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #cbaa5c;}.fusion-accordian  #accordion-3284-1 .panel-title .active .fa-fusion-box,.fusion-accordian  #accordion-3284-1 .panel-title a:hover .fa-fusion-box { background-color: #cbaa5c!important;border-color: #cbaa5c!important;}<\/style><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-3284-1\"><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"376e4e0a04a660fcb\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3284-1\" data-target=\"#376e4e0a04a660fcb\" href=\"#376e4e0a04a660fcb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">COME PRENOTARE<\/span><\/a><\/h4><\/div><div id=\"376e4e0a04a660fcb\" class=\"panel-collapse collapse in\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li><strong>BED &amp; BREAKFAST<\/strong><br \/>\n<strong><a href=\"https:\/\/booking.smoobu.com\/9A190098\">Prenota subito<\/a><\/strong> tramite il nostro booking online con server protetto, se invece desiderate avere pi\u00f9 informazioni <a href=\"https:\/\/www.lestanzedisantacroce.com\/it\/contatti\/\"><strong>contattateci<\/strong><\/a>.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"358359c09e262c586\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3284-1\" data-target=\"#358359c09e262c586\" href=\"#358359c09e262c586\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">CHECK-IN \/ CHECK-OUT<\/span><\/a><\/h4><\/div><div id=\"358359c09e262c586\" class=\"panel-collapse collapse in\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">Il <\/span><strong style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); letter-spacing: var(--body_typography-letter-spacing);\">Check-In<\/strong><span style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\"> \u00e8 dalle 15:00 alle 19:00.<\/span><\/p>\n<p>Il <strong>Check-Out<\/strong> deve essere effettuato entro le 10:30.<\/p>\n<p>Per orari diversi a quanto indicato sopra, vi preghiamo di contattarci al <b>+39 389 5680009<\/b> o scriverci all&#8217;indirizzo <b>info@lestanzedisantacroce.com<\/b>.<\/p>\n<p>La porta di ingresso \u00e8 dotata di un&#8217;apposita tastiera a codice che permette l&#8217;accesso indipendente.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"0ddabaa6287086723\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3284-1\" data-target=\"#0ddabaa6287086723\" href=\"#0ddabaa6287086723\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">DOVE SIAMO, PARCHEGGI, COME RAGGIUNGERCI <\/span><\/a><\/h4><\/div><div id=\"0ddabaa6287086723\" class=\"panel-collapse collapse in\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Tutte le indicazioni sono alla pagina <a href=\"https:\/\/www.lestanzedisantacroce.com\/it\/dove\/\">DOVE SIAMO<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"d03eb5e28094b9e3b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3284-1\" data-target=\"#d03eb5e28094b9e3b\" href=\"#d03eb5e28094b9e3b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">BIGLIETTI MUSEI E CHIESE<\/span><\/a><\/h4><\/div><div id=\"d03eb5e28094b9e3b\" class=\"panel-collapse collapse in\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Per evitare lunghe code vi consigliamo di <strong>prenotare in anticipo<\/strong> tramite i siti ufficiali:<br \/>\n<a href=\"http:\/\/www.firenzemusei.it\">http:\/\/www.firenzemusei.it<\/a><br \/>\n<a href=\"http:\/\/www.ilgrandemuseodelduomo.it\">http:\/\/www.ilgrandemuseodelduomo.it<\/a><\/p>\n<p>Se volete visitare molti musei e chiese, vi consigliamo la <strong>Firenze Card<\/strong> che \u00e8 valida per 72 ore: <a id=\"termini-e-condizioni\" href=\"http:\/\/www.firenzecard.it\">http:\/\/www.firenzecard.it<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"68787146a28d8ace2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3284-1\" data-target=\"#68787146a28d8ace2\" href=\"#68787146a28d8ace2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">TERMINI E CONDIZIONI - penalit\u00e0 di cancellazione<\/span><\/a><\/h4><\/div><div id=\"68787146a28d8ace2\" class=\"panel-collapse collapse in\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li>Prenotazioni Stanze: al momento della prenotazione, vi sar\u00e0 addebitato un acconto pari al 10% dell&#8217;importo totale del soggiorno- non rimborsabile. La differenza sar\u00e0 addebitata 7 giorni prima della data di Check-in.<\/li>\n<li>Prenotazioni Intera Struttura: al momento della prenotazione, vi sar\u00e0 addebitato un acconto pari al 20% dell&#8217;importo totale del soggiorno- non rimborsabile. La differenza sar\u00e0 addebitata 14 giorni prima della data di Check-In.<\/li>\n<li>Prenotazioni Stanze: cancellazione entro il 7\u00b0 giorno dalla data di Check-In non rimborsabile.<\/li>\n<li>Prenotazioni Intera Struttura: cancellazione entro il 14\u00b0 giorno dalla data di Check-In non rimborsabile.<\/li>\n<li>Se l&#8217;ospite arriva ma non vuole rimanere nel B&amp;B o chiede di ridurre o variare i giorni del soggiorno, \u00e8 tenuto a pagare l&#8217;intero importo del soggiorno.<\/li>\n<li>Le cancellazioni ricevute prima del 15\u00b0 giorno dalla data di arrivo <span style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">devono essere ricevute via e-mail (info@lestanzedisantacroce.com) e sono valide quando avrete ricevuto una nostra conferma scritta.<\/span><\/li>\n<li><span style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">Le penalit\u00e0 si applicano anche per problemi di scioperi, ritardi o cancellazioni voli, problemi meteo, calamit\u00e0 naturali o problemi di salute.<\/span><\/li>\n<\/ul>\n<p><em>Vi consigliamo di stipulare un\u2019assicurazione viaggi per ottenere il rimborso in caso dobbiate cancellare la vostra prenotazione per motivi personali o indipendenti dalla vostra volont\u00e0. Cambi di data non sono permessi.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-has-icon fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:80px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-parallax-fixed nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-image: url(&quot;https:\/\/www.lestanzedisantacroce.com\/wp-content\/uploads\/2015\/02\/Florence-by-night.jpg&quot;);background-position: right center;background-repeat: no-repeat;padding-top:100px;padding-right:0px;padding-bottom:100px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-attachment:fixed;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"width:13.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 10% 10% 10% 10%;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_3 2_3 fusion-two-third box-su-firenze\" style=\"width:65.3333%; margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:rgba(29, 41, 57, 0.2);border-width: 1px 1px 1px 1px;border-color:#ffffff;border-style:solid;padding: 5% 5% 5% 5%;\"><div class=\"fusion-text fusion-text-2\"><p style=\"letter-spacing: 4px; font-size: 13px; margin-bottom: 0px; text-align: center; text-transform: uppercase;\"><span style=\"color: #ffffff;\">Chiedeteci maggiori informazioni<\/span><\/p>\n<h2 style=\"text-align: center; font-size: 46px; line-height: 44px; margin-bottom: 30px;\" data-inline-lineheight=\"true\" data-inline-fontsize=\"true\" data-lineheight=\"44\" data-fontsize=\"46\"><span style=\"color: #ffffff;\">Avete altre domande?<\/span><\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator\" style=\"margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:20px;width:100%;max-width:50px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#cbaa5c;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:12px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-aligncenter\"><style type=\"text\/css\">.fusion-button.button-1 {border-radius:0px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-1 fusion-button-default-span \" target=\"_self\" href=\"https:\/\/www.lestanzedisantacroce.com\/it\/contatti\/\"><span class=\"fusion-button-text\">Contattateci<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"width:13.3333%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 10% 10% 10% 10%;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3284","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lestanzedisantacroce.com\/it\/wp-json\/wp\/v2\/pages\/3284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lestanzedisantacroce.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lestanzedisantacroce.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lestanzedisantacroce.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lestanzedisantacroce.com\/it\/wp-json\/wp\/v2\/comments?post=3284"}],"version-history":[{"count":2,"href":"https:\/\/www.lestanzedisantacroce.com\/it\/wp-json\/wp\/v2\/pages\/3284\/revisions"}],"predecessor-version":[{"id":8700,"href":"https:\/\/www.lestanzedisantacroce.com\/it\/wp-json\/wp\/v2\/pages\/3284\/revisions\/8700"}],"wp:attachment":[{"href":"https:\/\/www.lestanzedisantacroce.com\/it\/wp-json\/wp\/v2\/media?parent=3284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}